IBIZA BEATZ TERMS AND CONDITIONS

By buying any of our tickets through any channel, you are agreeing to the following terms and conditions. For any questions relating to your ticket purchase, please email [email protected]

GENERAL

In order to participate in the tour or party you must present your ticket in exchange for a wristband when you arrive. No ticket, no wristband.

Any tickets purchased must be at least 2 hours before the event.

Ensure you always arrive 15 minutes early prior to the time on your ticket to ensure you receive your wristband and have guaranteed entry.

You must be over 18 years old to attend our events.

INCLUSIONS

All inclusions are listed in your ticket. If it is not listed, it is not included. If you are unsure of what is and isn’t included please ensure you contact us prior to making payment. Parties will vary from week to week depending on what we think will be the best experience 

CANCELLATIONS, REFUNDS AND CHANGES

Should you need to cancel your booking your deposit is non-refundable and non-transferable. Dependant on your situation we may organise a refund at our own discretion based on the situation. Make sure you have insurance to cover you should you be unwell or have delayed flights. 

All cancellation requests must be submitted in writing with as much evidence to support the reason for cancellation for example a doctor’s certificate. Should you need to make changes to your booking you will be liable for any change fees that are incurred. 

If we have to cancel a tour or party for any given reason we would provide alternative arrangements. If you are not happy with this we will issue a complete refund. 

Sometimes beyond our control due to weather restrictions, road closures, strikes, civil disturbance and any other event beyond our control we may need to make changes to your itinerary. We will do our best to avoid this and make it up to you the best we can but we will not be held liable for this. 

ADDITIONAL EXPENSES

If you are late to events then you may have to pay for entry or transportation at your own cost. If you miss an event due to illness or any other situation we will not be held liable for any costs associated with this. We try and include as much value in our tickets as possible but if your favourite drink is not included you may need to buy this at your won cost.

PRICE CHANGES

We reserve the right to vary prices and rates in the event of changes in exchange rates or price rises made by wholesalers or other suppliers. If the cost of any service increases due to exchange rate fluctuations, price increases, tax changes or any other reason, you are required to pay the increase when notified by us or you may cancel the booking which may result in cancellation fees. We are not liable in any way if any increase occurs. All prices are subject to availability and can be withdrawn or varied without notice.

SPANISH LAW

There are many laws you must abide to in Spain. We will do our best to inform you of these laws but please ensure you listen and take our advice. We will not be held accountable should you be in trouble with the law. It is your responsibility. However we will always do our best to help you.

A few key laws we recommend you follow:

FOLLOWING RULES

During your tour or party it is a requirement that you abide by the rules of any venues you go to. We will do our best to inform you of rules but you must listen to instructions carefully and take note of any signage with instructions. We also have expectations of you at our events. If you do not follow instructions you might be asked to leave. IBIZA BEATZ and TANTRA are committed to promoting sensible and responsible drinking, and anyone not adhering to this will not be allowed to attend the after party or receive a refund.

TRAVEL INSURANCE

Just like anywhere in the world there is always dangers to be careful of. Ibiza overall is a very safe place. They have one of the lowest crime rates in Western Europe. However make sure you have travel insurance to protect you should you become injured or have anything stolen. Upon accepting these terms and conditions you agree that you have taken out appropriate insurance to protect yourself. You acknowledge and agree that there are general risks associated with travelling, which are beyond our control and we are not liable to you for any loss, cost or damage you may incur as a result of these general risks.

PRE-EXISTING MEDICAL CONDITIONS
You are required to tell us of any physical, mental or medical condition prior to arrival. We will do our best to accommodate your needs but if we cannot we may have to cancel your booking.

SPECIAL DIETS

It is your responsibility to inform us and the provider of any dietary requirements and we will do our best to accommodate your needs however it cannot always be guaranteed.

PHOTOGRAPHY AND FILM

You agree that photographs and films may be taken of you while on our tour that may be used in brochures, social media and other advertising. If you do not consent this you must submit this in writing prior to accepting these terms and conditions and paying for your tickets.

COMMUNICATION ERRORS

We reserve the right not to honour any published prices that we determine were erroneous due to printing, electronic, or human error. Every effort is made to ensure accuracy, however we cannot be held responsible for typographical errors, or errors arising from unforeseen circumstances.